Find quick answers to the most common questions about AdminForms SA.
About Templates
What format are the templates in? ▼
All templates come in .docx (Microsoft Word) and .pdf format. Both included in every purchase.
Can I edit the templates? ▼
Yes! Open in Microsoft Word, replace the placeholder text, add your logo and you're done.
Do I need special software? ▼
Only Microsoft Word — available on Windows, Mac, and free on your phone.
Are templates POPIA and CAPS compliant? ▼
Yes. EduForms templates are CAPS and SASA aligned. All templates with personal info include POPIA-appropriate language.
Payments & Orders
How do I pay? ▼
Via PayFast — South Africa's leading payment gateway. Card, EFT or Instant EFT. All prices in rands.
Is my payment secure? ▼
Yes. PayFast uses SSL encryption. AdminForms SA never stores your card details.
How do I receive my templates? ▼
Immediately after payment you receive a download link via email.
Downloads & Technical
What if my download link doesn't work? ▼
Email with your order details and we'll resend within 24 hours.
Can I use one template for multiple organisations? ▼
No — each licence covers one organisation. Contact us for bulk pricing across multiple organisations.
Still have a question? Email 😊